Loyalty & retention — done-for-you
Turn first-time walk-ins into full-time regulars.
QR check-ins grow a clean, consented list. We plan and send email + SMS campaigns that bring guests back. You get a clear weekly report in your inbox — no portal needed.
Why venues choose FoodLoyal
- Done-for-you setup — no portal required
- Guests check in via QR — you grow a consented list
- Simple rewards that drive repeat visits
- Up to 2 promotional emails/month on the calendar plan
- Weekly performance reports in your inbox
How it works
1) We set up your program
Choose a simple reward (e.g., dine in 5 times, get 1 free drink). We configure your venue and supply print-ready QR assets.
2) Guests check in & grow your list
Customers scan, check in, and see their progress. You steadily build a consented list of regulars.
3) We run retention for you
Follow our monthly Promotion Calendar (or choose Pay-Per-Send). We send promos and report results weekly.
Weekly reports — no portal needed
A concise email each week summarises performance and what to do next. Clear numbers, quick wins.
New contacts collected (email/SMS) & list growth
Tracked weekly and compared with prior periods so you can see progress at a glance.
Check-ins, repeat-visit rate & reward redemptions
Tracked weekly and compared with prior periods so you can see progress at a glance.
Top days/times for visits
Tracked weekly and compared with prior periods so you can see progress at a glance.
Campaign performance (opens, clicks, replies, redemptions)
Tracked weekly and compared with prior periods so you can see progress at a glance.
Simple insights & next steps
Tracked weekly and compared with prior periods so you can see progress at a glance.
Need raw data? Request a CSV export anytime for your records or your POS/CRM.
What’s included
Loyalty engine
- QR check-ins per venue
- Reward milestones & titles
- Digital loyalty card
Contact collection
- Email & SMS with consent
- Unsubscribe handling
- Clean exports on request
Managed retention
- Promotion Calendar Plan: up to 2 promotional emails/month
- Pay-Per-Send: one promotional email per purchase
- Strategy, copy & design; deliverability & QA
Managed reporting
- Weekly performance email
- Campaign summaries
- Ad-hoc data on request
Pricing options
Choose a simple monthly plan tied to our Promotion Calendar, or pay per promotional email when you need it. No lock-in contracts.
- Promotion Calendar Plan — follow our monthly calendar and approve content by the weekly cut-off; includes up to 2 promotional emails/month
- Pay-Per-Send — purchase whenever needed; one promotional email per send
- We manage consent, unsubscribes and deliverability
- Follow our monthly Promotion Calendar
- Includes up to 2 promotional emails/month
- Weekly performance report
- One promotional email per purchase
- Strategy, copy & design included
- Deliverability & QA
- Prices in AUD; taxes may apply.
- No lock-in contracts. You can cancel the monthly plan anytime; cancellation takes effect at the end of the current billing period.
- Scope is per venue. Multi-venue groups can request volume options.
- Email sends comply with applicable anti-spam and privacy laws; you are responsible for lawful collection of contacts at your venue.
Frequently Asked Questions
What are my pricing options?+
Two simple choices: (1) Promotion Calendar Plan — A$300/month per venue when you follow our monthly promotion calendar (includes up to 2 promotional emails per month); or (2) Pay-Per-Send — A$150 one-time per promotional email. No lock-in.
Is there a setup fee?+
No separate onboarding fee. We scope setup in your plan: reward structure, venue configuration, and print-ready QR assets.
How fast can we launch?+
Most venues launch within 3–5 business days after we receive your menu/brand assets and reward idea.
Do you handle unsubscribes and compliance?+
Yes. All emails include preference links and all SMS include STOP instructions. We manage consent and deliverability so you stay compliant.
Who owns the customer data?+
You do. We collect and manage it for you as your service provider. You’ll receive weekly reports and can request a full CSV export anytime.
Do I need to log in to a portal?+
No portal required. We run a done-for-you model and email you a clear weekly report with key numbers and insights. Need something ad-hoc? Ask and we’ll send it.
What is the Promotion Calendar?+
A monthly schedule of timely restaurant promos (e.g., public holidays, seasonal events). Approve content by the weekly cut-off and we’ll send up to 2 promotional emails per month at A$300/month per venue.
Ready to grow repeat visits?
Tell us about your venue — pick the monthly Promotion Calendar Plan or Pay-Per-Send, and we’ll get you live quickly.